Frequently asked questions

Deshi Solt FAQ — Answers to All Your Questions

From opening an account to payments, bonuses, and betting rules — you'll find clear answers to everything on this page, in plain, simple English.

50+
FAQs
6
Topic-based categories
24/7
Live Support
In Bengali
Find all answers
No results found. Try a different keyword or contact support.
Account-Related Questions

Opening an account at Deshi Solt is quick and easy. Go to the registration page and enter your mobile number or email address. Create a strong password, then fill in your name and date of birth. Complete the process by verifying via OTP. The whole thing takes no more than 2 minutes.

No. Under Deshi Solt's rules, each person is allowed only one account. Attempting to create multiple accounts using the same mobile number, email address, or device may result in all accounts being suspended and balances forfeited. Play fair, stick to one account, and get the most out of the platform.

KYC stands for Know Your Customer — it's the process of verifying your identity. At Deshi Solt, KYC is required to increase your withdrawal limit or cash out larger winnings. You'll need to upload a photo of your National ID (NID) or passport along with a selfie. Verification is usually completed within 24–48 hours. Smaller withdrawals can still be made without completing KYC.

After logging in, go to Account Settings and change your password from the "Security" section. Verify your identity with your current password, then set a new one. To update your email address, contact the support team — they'll verify your identity and assist with the change.

To close your account, email support@deshisolt.bet or let us know via Live Chat. Before submitting your request, make sure your balance is zero and there are no pending bets. Once an account is deleted, it may not be possible to recover it. If you need a break for responsible gaming reasons, you can also use the Self-Exclusion option.
Deposit & Withdrawal FAQs

Deshi Solt currently supports the following deposit methods:
  • Mobile Pay — most popular and instant
  • Nagad — fast and easy transfers
  • Rocket — Dutch-Bangla mobile banking
  • Bank transfer — for larger amounts
  • Cryptocurrency — USDT and BTC accepted
Deposits via all methods are generally credited to your account within 5 minutes.

The minimum deposit at Deshi Solt is just ৳200 — which is very affordable by Bangladesh standards. The maximum deposit depends on your chosen payment method. With Mobile Pay or Nagad, the daily maximum is ৳30,000; bank transfers allow even higher amounts. VIP members enjoy higher limits.

Withdrawal processing times at Deshi Solt vary by method:
  • Mobile Pay/Nagad/Rocket: Usually 15–30 minutes
  • Bank transfer: 1–2 business days
  • Crypto: 30 minutes to 1 hour
Withdrawals are processed faster on KYC-verified accounts. Requests submitted after midnight may be processed the following morning.

If your deposit takes more than 15 minutes, first check your mobile banking app to confirm the transaction went through. If it did, contact support with the transaction ID. Most issues are resolved within 1 hour. Keeping a screenshot of the payment helps speed things up.
Always send payments to Deshi Solt's official payment numbers. Funds sent to unauthorised numbers may not be recoverable.

Deshi Solt does not charge any withdrawal fees. However, some payment providers — such as banks — may apply their own transfer charges. Mobile Pay, Nagad, and Rocket may have their own cash-out fees as per their respective policies. A certain number of free withdrawals per month may also be available.
Betting queries

Deshi Solt offers betting on all the sports Bangladeshis love most. The top options include:
  • Cricket — IPL, BPL, T20 World Cup, Test matches
  • Football — Premier League, La Liga, Champions League
  • Kabaddi — Pro Kabaddi League
  • Tennis, Badminton, Basketball
  • Esports — DOTA 2, CS:GO, Free Fire
Live betting lets you place bets on real-time odds while a match is in progress.

Odds are a number that shows how much you'll receive if your bet wins. Deshi Solt uses the decimal odds format. For example, if the odds are 2.50 and you bet ৳100, a winning bet returns ৳100 × 2.50 = ৳250 (a profit of ৳150). Lower odds indicate a more likely outcome. Check our betting guide for more details.

Once a bet is confirmed, it generally cannot be cancelled. However, Deshi Solt's "Cash Out" feature lets you settle a bet before the match ends — you may not receive the full potential winnings, but you can secure a partial profit or recover a portion of your original stake. Please note that Cash Out may not be available for all matches.

If a match is cancelled due to rain or any other reason, all related bets are marked as "Void" and the full stake is refunded to your account. For parlay bets, the cancelled match is removed and the remaining selections are settled as normal. Results are generally updated within 24 hours.

The minimum bet amount at Deshi Solt is just ৳10. The maximum limit depends on the match, market, and your account tier. Standard members can place a single bet of up to ৳50,000, while VIP members enjoy higher limits. The limit for a specific market is shown on the bet slip.
Bonus & promo queries

New members at Deshi Solt get an attractive welcome bonus — up to 100% on your first deposit. Deposit ৳1,000 and receive an extra ৳1,000 as a bonus, giving you ৳2,000 to start with. To claim the welcome bonus, use a promo code when making your first deposit after registration.
Withdrawals are only available after the bonus turnover requirement has been met. See the full Terms & Conditions page for details.

A turnover or wagering requirement refers to how many times you need to bet with your bonus before you can withdraw it. For example, if you receive a ৳1,000 bonus with a 10x turnover requirement, you must place a total of ৳10,000 in bets. Each successful bet counts toward fulfilling the requirement. Deshi Solt's bonus terms are comparatively straightforward and not difficult to meet.

Deshi Solt offers regular members weekly or monthly cashback promotions. A fixed percentage of your net losses for the week (typically 5%–15%) is credited back to your account automatically — no separate application needed. Keep an eye on the promotions page for the latest offers.

Yes, you can earn bonuses by referring friends through Deshi Solt's referral program. When someone registers and makes their first deposit using your referral link or code, you receive a set bonus amount. Your referred friend also gets their own benefit. Visit the latest promotions page for full terms and conditions.
Security-Related Questions

Deshi Solt uses SSL encryption to keep all your data secure. The platform operates under an international license and undergoes regular third-party security audits. Your personal information and financial transactions are kept strictly confidential. Visit the Privacy Policy page to learn more.

To enable two-step verification, go to Account Settings and look for the 2FA option under the "Security" section. You can set up 2FA via OTP to your mobile number or through the Google Authenticator app. Once enabled, you'll need an extra code every time you log in — making your account significantly more secure. We strongly recommend keeping this turned on.

If you notice any unusual logins or transactions on your account, change your password immediately and email support@deshisolt.bet with the details. The support team will promptly review your account and, if necessary, temporarily lock it for investigation. Never share your credentials with anyone, and be cautious when using public Wi-Fi.

Deshi Solt never sells your personal information or shares it with third parties for advertising purposes. Certain information may only be shared with relevant parties for payment processing and legal compliance. Please read our Privacy Policy for more details.
Support-Related Questions

There are three ways to reach Deshi Solt support:
  • Live Chat: Click the chat icon in the bottom-right corner of the website — the fastest way to get help
  • Email: support@deshisolt.bet — typically replied to within 2–6 hours
  • FAQ page: Most common questions are answered right here on this page
Our support team is available 24/7, ready to assist you every day of the week.

To submit a complaint, email support@deshisolt.bet with full details. Write "Complaint" in the subject line and include your account ID, the date of the incident, and a description of what happened. Deshi Solt takes all complaints seriously and aims to send a formal response within 48 hours.

If you can't access the site, start by checking your internet connection. Clear your browser's cache and cookies, then try again. If the issue persists, try a different browser or device. If the site is under temporary maintenance, it usually resolves shortly. For urgent matters, reach out via email.

Get Direct Help

If you can't find your answer in the FAQ, our support team is always ready to help.

Live Chat Typically a response within 2 minutes
support@deshisolt.bet Response within 2–6 hours
24/7 support Active on holidays

Useful links

Check these pages for more information.

Responsible Gaming

Betting is for entertainment — not addiction. Set your limits. Strictly prohibited for anyone under 18. Use self-exclusion if you feel you have a problem.

Deshi Solt Key Features

Every feature is built with Bangladeshi bettors in mind — simple, fast, and reliable.

Full Service in Your Language

The entire Deshi Solt platform is fully localised for Bangladeshi users. Support, FAQs, and all rules are available in your language — no language barriers, ever.

Bengali interface

Instant deposit

Deposits via Mobile Pay, Nagad, and Rocket take just a few minutes. Place your bets before the match kicks off — fast, easy, no hassle.

Deposit in 5 Minutes

Mobile-first design

Do everything from your smartphone. Deshi Solt's mobile-optimized interface runs smoothly on any device.

On any device

Live Betting

Place bets on real-time odds while the match is in progress. Deshi Solt offers live betting on cricket, football, and 20+ other sports.

Real-time odds

Regular bonus offers

From welcome bonuses to weekly cashback, reload bonuses, and referral rewards — there's always something on offer at Deshi Solt.

100% welcome bonus

Maximum security

Deshi Solt keeps your account and funds secure through SSL encryption, two-step verification, and regular security audits.

SSL secured
Get Started Now

Still have questions? We're here to help

The Deshi Solt support team is available 24/7 in Bangla. Or register now and start betting with your welcome bonus.

বাংলা