Deshi Solt Privacy Policy — Your Data is Protected

Welcome to Deshi Solt. This Privacy Policy ("Policy") explains how Deshi Solt collects, uses, and protects your personal information. We believe that every user's privacy is a fundamental right, and it is our responsibility to uphold it.

Deshi Solt is an online betting platform built specifically for bettors in Bangladesh. When you use our website, open an account, place a bet, or get in touch with us, certain information naturally comes our way. You deserve a clear picture of how that information is handled.

This Privacy Policy applies to all Deshi Solt services — including the website, mobile app, live betting, lottery, Sports Betting, and customer support. Reading this policy will help you understand your rights over your data and how Deshi Solt upholds those rights.

Deshi Solt collects user information in several ways. Below is a breakdown of what is collected and how.

1. Information Provided at Registration

When you create an account on Deshi Solt, you will be required to provide the following information:

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Mobile Number (Bangladeshi)
• Email Address
• Current Address
• Preferred Payment Method

2. KYC Verification Information

For large withdrawals or account verification, Deshi Solt may request additional information:

• Photo of National ID (NID) or Passport
• Recent Photo (Selfie)
• Utility bill or bank statement (for address verification)

3. Automatically Collected Information

Certain technical information is collected automatically while you use the Deshi Solt platform:

• IP Address & Device Type
• Browser & Operating System Information
• How long each page on the platform has been viewed
• Login & Logout Times
• Betting History & Transaction Records

Deshi Solt uses your information only for specific, legitimate purposes. We never sell your data to third parties for commercial use.

Service Delivery & Operations

Deshi Solt uses your information to manage your account, process betting transactions, and ensure winnings are credited to the correct account. These services cannot be provided without your personal information.

Security & Fraud Prevention

Deshi Solt uses your information to detect suspicious activity, including multiple account usage, money laundering, and bonus abuse. This is done in the interest of all legitimate users.

Customer Support

When you contact our support team, your account information helps us resolve issues quickly, so you don't have to repeat yourself.

Marketing & Promotions

Based on your preferences and betting habits, Deshi Solt may send you relevant promotional offers. You can opt out at any time by turning off marketing notifications in your account settings.

Legal Obligations

In certain cases, Deshi Solt is legally required to retain and disclose specific information. We will comply with any court orders or government directives received.

Deshi Solt may share your personal information with third parties in limited and specific circumstances, as detailed below.

Payment Processors

Information required to process transactions via Mobile Pay, Nagad, Rocket, or other mobile banking services is shared with the respective provider solely to complete the transaction — for no other purpose.

Identity Verification Services

As part of the KYC process, accredited third-party service providers may be used to verify your identity. These providers operate under strict confidentiality agreements.

Legal Requirements

Deshi Solt may be required to disclose information in response to a court order, a request from an investigative authority, or other legal obligations. In such cases, we share only the minimum information necessary.

Technology Infrastructure

Deshi Solt works with trusted technology partners to manage its servers and cloud services. They host our data but have no right to use it themselves.

Deshi Solt uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
• Performance Cookies: To improve page loading speed and overall user experience.
• Functional Cookies: To remember your language preference and settings.
• Analytics cookies: To understand which features are used most.

Cookie Controls

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result. Cookie settings for the Deshi Solt app can be found in your account profile.

Deshi Solt uses the latest technology to protect your information, with security measures that meet the highest industry standards.

Technical Safeguards

• SSL/TLS Encryption: All communications on the website and app are encrypted.
• Data Encryption: Stored sensitive data is kept encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection at login.
• Firewall: Active firewall to prevent unauthorized access.
• Regular Audits: Regular testing to identify security vulnerabilities.

Administrative Safeguards

Deshi Solt staff undergo rigorous privacy training. Only authorized personnel can access specific user data, and every access is logged.

Deshi Solt does not retain your data longer than necessary. How long data is kept depends on its type and applicable legal requirements.

Once the retention period expires, Deshi Solt securely deletes or anonymises your information so that you can no longer be identified.

As a Deshi Solt user, you have several important rights over your personal data. To exercise any of these rights, simply reach out to our support team.

Deshi Solt is strictly prohibited for anyone under 18. We do not collect personal information from or provide services to minors.

Age is verified at registration and date of birth is confirmed during the KYC process. If an underage account is detected, it will be closed immediately and all associated data will be deleted.

Deshi Solt may update this Privacy Policy from time to time, as required by changes in law, new technology, or business operations.

If any significant changes are made, we will:

• We will send advance notice to your registered email
• We will post a notice on the website homepage
• We will clearly highlight what has changed

Continued use of the platform after a policy update will be taken as your acceptance of the revised terms. For significant changes, however, we will seek your explicit consent.

For any questions, complaints, or requests regarding this Privacy Policy, please contact Deshi Solt. Our dedicated privacy team will handle your matter with care.